Delivery
Tuesday to Friday 9.00am to 4pm.
Deliveries on Saturdays & Mondays must be pre-ordered via Telephone 01784 247100 - to ensure we have the correct stock available for your orders.
Alternative arrangements by request.
We offer a same day delivery service when ordering before 11am - Tues/Wed/Thurs/Friday - However, if you need to contact us for same day delivery we will of course try our best to accomodate your delivery.
Shop Closed Sunday & Monday & Bank Holiday's.
DELIVERING WHEN RECIPIENT IS NOT HOME.
If the recipient is not at home when our driver arrives with your flowers, one of the following may be attempted:
- Your flowers may be left in a safe place at the property - Photographic evidence will be provided. DELIVERY SUCCESSFUL
- Your flowers may be left with a neighbour either side of the property. DELIVERY SUCCESSFUL
- Your flowers may be returned to the shop where a second attempt at delivery will be made (this will only happen if either of the above are not an option). DELIVERY FAILED
In the event that we have had to leave the flowers in a safe place or with a neighbour, we will ALWAYS put a card through the recipients letter box to inform them of the date, time & where their gift has been left.
In the event that we have had to return the flowers to the shop with us, in addition to the above card being left with the recipient will also ring the sender to inform them of a failed delivery attempt. If we are in the area, we will re-deliver or alternatively they may be collected from us.
Std Delivery £5.95 - Same Day £7.95
Due to increase in traffic & roadworks locally, our immediate delivery area will be a standard delivery, , if it has a star * next to the location on the delivery details a £7.95 delivery charge will apply. Same day delivery will also be increased to £7.95. Please note that if you place your order between 12 Midnight and 11am you will incur for the same day delivery charge of £7.95. Orders place between 12 Noon and 12 Midnight will incur a delivery charge of £5.95 where applicable.
Relay service orders outside our delivery area, are governed by their pricing which will be passed on to the client. Our Own Delivery Areas Are Detailed Below:
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For deliveries to any other location in the UK, we will send your flowers via a chosen florist or relay network. Subject to Transfer Charge of £5.95.
Please Note: IF WE DELIVER OUTSIDE OUR SPECIFIED DELIVERY AREA - THE DELIVERY CHARGE WILL BE £7.95+ DEPENDENT UPON LOCATION.
The cost covers the extra delivery time for our driver, we hope you understand that we will have to pass on the extra cost.